The model and batch numbers can be found inside the dishwasher door panel on the top or the upper left side.
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An electrical component on your dishwasher may overheat and in very rare cases cause a potential fire hazard. We strongly recommend that you arrange a repair visit now. Your dishwasher will be fixed at no cost to you.
Please be advised this is the same Repair Action that was advertised in July 2011. If your dishwasher has had a repair in response to previous advertising or mailing, you do not need to act (a blue sticker with the letter R on the inside panel of the dishwasher door confirms you have already had the repair).Arrange an Appointment Now
Your model is not affected.
The e-number you entered is not found.
Please recheck the batch number you entered.
Please contact our call centre on freephone 0800 0234881.
Important Safety Notice - Potential Fire Hazard
Neff Dishwasher Repair Action
Neff Home Appliances has announced an in-home repair programme of certain dishwashers manufactured between 1999 and early 2005 for models purchased and used in the United Kingdom only. The affected dishwashers are in the batch number range from FD 7901 to FD 8504.
Dishwashers which are outside the above batch number range are not affected.
Please note, this repair action was announced in July 2011 so if you have already had a repair you do not need to act. A completed repair of affected models will have a blue sticker with the letter R stuck to the inside panel of the dishwasher door.
To find out if your dishwasher is included in this repair action
Please enter thewhich can be found either engraved on the top or on a sticker on the left hand side of the inner part of the door.
Find out if your dishwasher is included in this Repair Action
Both fields are required.
NOTE: Pay special attention to the batch number (FD) of your dishwasher because not all dishwashers of the same model are included.
The E-NR (model number) and FD (batch) number will be located on a rating plate that looks like this.
Contact our call centre on freephone 0800 0234881 or arrange a callback with Neff Customer Service. Opening hours are Mon – Fri 8am to 8pm and Sat – Sun 8am to 5pm.